Reviews you can check

• Verification against proof of purchase

  A review earns the badge once the order or the invitation link is confirmed. That evidence comes from your webshop integration, from the API or from a cryptographically signed link.

• Invitations that work only once

  Every invitation carries a unique code tied to one order that expires after use. Forwarding it does not produce a second review.

• Automatic fraud signals

  The system watches for unusual patterns: spikes in a short window, repetition from the same device or network, and text that surfaces on dozens of profiles at once.

• Reporting and human review

  Every review carries a report button, for companies and for visitors. A report reaches a moderator who judges the case with the evidence in hand.

1. 1

   A confirmed email address first

   A review appears only after someone clicks the link in their own mailbox. Without that step nothing goes on the page. It does not stop everything, but it makes writing a review something you do not do a hundred times in a row.

2. 2

   Then five automated checks

   Every review is examined for patterns that come with fake reviews. Not for what someone thinks, but for how and when it was written:

   • Several reviews from the same connection, shortly after one another.
   • The same connection that wrote about this company before.
   • Text that is almost word for word the same as another review.
   • A company that suddenly gets many more reviews than it was used to.
   • A wave in which every review gives the same extreme score.
3. 3

   And then a person

   Whatever stands out goes into a queue at our moderation desk, with the heaviest signals at the top. A person reads the review, the company, the history and the evidence, and makes the decision.

• Anyone can report, and that is counted too

  A visitor, a writer or a company can report a review. It goes to the same moderation desk. How often someone reports and how often that turned out to be right counts towards the assessment: whoever contests every critical review buys no attention with it.

• What the verified label means

  A review with that label comes from an invitation after an order that the shop's own system passed on to us. A company can never put that label on anything itself. A review without it is no less true; it simply cannot be tied to an order.

• 01

  Evidence over promises

  Verification hangs on an order or a signed link. No self-declaration, no checkbox you can tick yourself.

• 02

  Explainable decisions

  Every status change traces back to who did it, when and why. Moderation without an explanation does not exist here.

• 03

  Independent of your plan

  Verification, moderation and scoring sit technically apart from your subscription. Commerce does not touch the trust code.

One chance to put it right

A business that receives a bad review has one button here that leads somewhere. It may ask the author to update the review, after it has fixed the problem.

• Once per review. A business that fixes nothing the first time gets no second turn to keep asking.

• The author decides. They can set the request aside, and then nothing changes about their review or the score.

• If they do update it, the page says the company had asked. That way nobody reads a revision as a spontaneous change of heart.

We built this because the usual response to a bad review is to fight it. This button rewards fixing the problem, and that is the only outcome the customer gains anything from.